Home Care Connect LLC
  • Winter Park, FL, USA
  • Full Time


Intake Coordinator

*HomeCare Connect is excited to implement a hybrid work schedule for this role, providing work in the office 2-3 days per week and remote work 2-3 days per week.

Home Care Connect, LLC, based in Winter Park, FL, serves its clients nationally with a comprehensive range of home health services, durable medical equipment, and medical supplies. Home Care Connect currently seeks an experienced Intake Coordinator to join its team. The primary responsibility of this role is to take calls and assist with processing Durable Medical Equipment (DME) and Home Health (HH) referrals.

Responsibilities include but are not limited to:

  • Demonstrate excellent customer service and respect for customers, co-workers, and management
  • Answer phone in a timely, polite fashion and communicate messages effectively
  • Provide efficient document management for all incoming faxes, including invoices, clinical notes and Rxs
  • Process DME and HH billing for mailing, as assigned
  • Process all new DME and HH referrals, make files, and save data in appropriate document file.
  • Notify appropriate department of new referral.
  • Assist with special projects as assigned


  • At least one year of experience working with Injured Workers or Workers Compensation Insurance strongly preferred
  • Medical Software experience a plus
  • MS Word, Excel, and Outlook

Recognized as one of Orlando Business Journal's Fast 50, for Central Florida's fastest growing companies, Home Care Connect is a privately held company with a single-minded mission. We strive to provide the highest quality and most responsive home care services for our clients, which are workers' compensation and auto liability insurance companies, employers, and other payers.

Home Care Connect LLC
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