Home Care Connect LLC
  • Winter Park, FL, USA
  • Full Time

Benefits offered for Full Time Employees

Durable Medical Equipment (DME) Coordinator

*HomeCare Connect is excited to implement a hybrid work schedule for this role, providing work in the office 2-3 days per week and remote work 2-3 days per week.

Home Care Connect, LLC, based in Winter Park, FL, serves its clients nationally with a comprehensive range of home health services, durable medical equipment, and medical supplies. Home Care Connect currently seeks an experienced DME Coordinator to join its team. The primary responsibility of this role is to provide information on DME to staff, referral sources, and injured workers.

Responsibilities include, but are not limited to:

  • Provide excellent customer service
  • Accept DME referrals
  • Communicate and update referral sources until DME has been delivered
  • Provide and receive written authorization from payer source prior to delivery of equipment
  • Work closely with referral source, injured worker, and DME providers to ensure appropriate DME is delivered in a specific time frame
  • Confirm deliveries of DME
  • Work with Billing Department to ensure pricing and billing are accurate


  • Home Health or Medical experience strongly preferred
  • Customer Service experience, preferably in a call center environment
  • Strong Communication skills, both verbal and written
  • Knowledge of medical terminology
  • Strong Computer skills

Recognized as one of Orlando Business Journal's Fast 50, for Central Florida's fastest growing companies, Home Care Connect is a privately held company with a single-minded mission. We strive to provide the highest quality and most responsive home care services for our clients, which are workers' compensation and auto liability insurance companies, employers and other payers.

Home Care Connect LLC
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