HomeCare Connect
  • Winter Park, FL, USA
  • Competitive Pay
  • Salary
  • Full Time

Benefits: Health, Vision, and Dental Insurance; 401(k); Paid Time Off; Paid Holidays; Employee Referral Program; Voluntary Benefits

HomeCare Connect, LLC, located in sunny Winter Park, FL, is pleased to announce we are seeking an experienced Post Acute Care Coordinator to join our impressive Post Acute Care Team! Home Care Connect is recognized as one of Orlando Business Journal's Fast 50 for Central Florida's fastest growing companies. HCC is a privately held company with a single-minded mission to exclusively provide our workers' compensation clients with the highest quality, most responsive, cost effective home health, durable medical equipment, and supplies for injured workers. This position is responsible to identify appropriate healthcare facilities for injured workers and coordinate post acute care services. If you are looking for an opportunity for professional development and growth with a progressive, well-respected company, this may be the right position for you! Preferences: Previous nursing experience in a skilled nursing facility, nursing home, or rehab facility; workers' compensation experience; coordination of post acute experience.

HomeCare Connect offers competitive benefits including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Paid Time Off
  • Holidays
  • Voluntary Benefits
  • Employee Referral Program
  • Career Growth Opportunities

Essential Duties:

  • Process referrals for injured workers for the Post Acute Care Department including obtaining all clinical information needed from hospitals, physicians, case managers, etc. Provide staffing for Post Acute Care referrals. Ensure appropriate communication is delivered on a consistent basis with clients regarding progress of their injured workers. Accurately addresses questions and inquiries from Adjusters, Case Managers, Providers, and Injured Workers in a timely, professional manner.
  • Obtain and review orders received. Collaborate with client case managers and insurance carriers case managers to assist in placing injured workers in appropriate facilities for care. Identify and contact providers both in network and out of network. Follow up with healthcare facilities and providers to monitor progress and regularly obtain medical notes as needed. Coordinate discharges with applicable facilities. Facilitate any other services the injured worker may need post discharge.
  • Support the Mission, Values and Vision of HomeCare Connect, promoting positive public relation and demonstrating service excellence, respect for customers, coworkers, and management. Consistently maintain a high level of ethical and professional standards. Provide appropriate follow up with supervisor, co-workers, case managers, and providers regarding updates, reported complaints and concerns. Identify any concerns within the department and bring to the attention of the Director of Post Acute Care. Collaborate effectively with all departments through interdepartmental referrals and communication. Support and participate in common teamwork to achieve departmental and organizational goals, cooperate and work together with team as well as other internal and external partners. Actively participate in the QA process and departmental improvement efforts.

Job Requierments:

  • Education/Training: Current LPN license in good standing with the State Board of Nursing.
  • Experience: Minimum of one (1) year of nursing experience.
  • Knowledgeable of injured worker's rights and ability to ensure an atmosphere which to promote the privacy, dignity, and well-being of injured workers. Maintain confidentiality of all data, including injured workers' Protected Health Information (PHI), employee, and operations data. Comply with all regulatory requirements, current laws and policies which protect workers from harassment and all illegal and discriminatory behavior. Comply with applicable Quality Assurance initiatives.
  • Skills: Excellent verbal and written communication, cooperation, service excellence, and effective conflict resolution skills; Able to promptly address concerns with tact and provide appropriate follow up; Service Excellence; proficient reading, writing, grammar, and mathematics skills; strong knowledge of medical terminology; Excellent organizational, prioritization, and multi-tasking skills; Excellent computer skills (e.g., Outlook, Teams, to be trained on proprietary software).
  • Equipment/Machinery Used: Standard office equipment including phones, scanners, fax, laptop/PC, copiers, various computer programs, etc.

Located in the Orlando, Florida area, we serve clients nationally with a comprehensive range of home health care services, durable medical equipment and medical supplies. We have a clinically driven model ranging from our 15,000+ credentialed provider network to our highly experienced clinical staff who coordinate everything related to care, medical supplies and equipment delivered in the home. We ensure the injured workers receives the right care, equipment and supplies from the right providers at the right time.

HomeCare Connect
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