HomeCare Connect
  • Winter Park, FL, USA
  • Competitive Pay
  • Salary
  • Full Time

Benefits: Health, Dental, Vision Insurance; 401(k), Paid Time Off, Holidays, Voluntary Benefits, Employee Referral Program, and Career Growth Opportunities!

HomeCare Connect, LLC, located in sunny Winter Park, FL, is pleased to announce we are seeking an experienced Clinical Coordinator to join our wonderful Clinical Team! Home Care Connect is recognized as one of Orlando Business Journal's Fast 50 for Central Florida's fastest growing companies. HCC is a privately held company with a single-minded mission to exclusively provide our workers' compensation clients with the highest quality, most responsive, cost effective home health, durable medical equipment, and supplies for injured workers. If you are looking for an opportunity for professional development and growth with a progressive, well-respected company, this may be the right position for you! Previous Workers Compensation Case Management experience strongly preferred.

HomeCare Connect offers competitive benefits including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • Paid Time Off
  • Holidays
  • Voluntary Benefits
  • Employee Referral Program
  • Career Growth Opportunities

Essential Duties:

  • Support the Mission, Values and Vision of HomeCare Connect, promoting positive public relation and demonstrating service excellence, respect for customers, coworkers, and management. Consistently maintain a high level of ethical and professional standards, continuously striving to improve healthcare services. Provide appropriate follow up with supervisor, co-workers, case managers, and providers regarding updates, reported complaints and concerns. Collaborate effectively with all departments through interdepartmental referrals and communication. Support and participate in common teamwork to achieve departmental and organizational goals, cooperating and working together with team as well as other internal and external partners. Actively participate in the QA process and departmental improvement efforts, identifying clinical areas for improvement
  • Plan and complete job duties, organizing individual caseload to meet jurisdictional and Best Practice Standards for timeliness, notification, and documentation requirements. Independently approaches problem resolution by appropriate use of research and resources. Appropriately research, review, analyze and prepare medical information, document pertinent information in the case file notes, apply evidence based established guidelines to support case management interventions and facilitate the case management process, collaborating objectively with case managers, adjusters, and internal departments for case resolution. Utilize appropriate desktop resources to perform the case management process.
  • Identify any concerns within the department and bring to the attention of the Clinical Coordinator and if needed, the Vice President of Operations. Identify quality assurance and risk management issues and bring to the attention of the appropriate management.
  • Precept new staff within the department as requested. Assist with on-call duties on assigned weeknights or weekends and is compensated accordingly.

Job Requirements:

  • Education/Training: Current RN or LPN state licensure in good standing with the State Board of Nursing.
  • Experience: At least three (3) years hospital/clinical experience in Orthopedics, Neurology, Occupational Health, Med/Surg or other comparable clinical discipline.
  • Knowledgeable of injured worker's rights and ability to ensure an atmosphere which to promote the privacy, dignity, and well-being of injured workers. Maintain confidentiality of all data, including injured workers' Protected Health Information (PHI), employee, and operations data. Comply with all regulatory requirements, current laws and policies which protect workers from harassment and all illegal and discriminatory behavior. Comply with applicable Quality Assurance initiatives.
  • Skills: Excellent verbal and written communication, cooperation, service excellence, and effective conflict resolution skills; Able to promptly address concerns with tact and provide appropriate follow up; proficient reading, writing, grammar, and mathematics skills; strong knowledge of medical terminology; Excellent organizational, prioritization, and multi-tasking skills; Excellent computer skills (e.g., Outlook, Teams, to be trained on proprietary software).
  • Complete requirements for required training, demonstrate acceptable attendance, and appropriate personal appearance.
  • Equipment/Machinery Used: Standard office equipment including phones, scanners, fax, laptop/PC, copiers, various computer programs, etc.

Located in the Orlando, Florida area, HomeCare Connect serves clients nationally with a comprehensive range of home health care services, durable medical equipment and medical supplies. We have a clinically driven model ranging from our 15,000+ credentialed provider network to our highly experienced clinical staff who coordinate everything related to care, medical supplies and equipment delivered in the home. We ensure the injured workers receives the right care, equipment and supplies from the right providers at the right time.

HomeCare Connect
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